Additional E-Learning

  • Anaphylaxis is an extreme and potentially life-threatening allergic reaction, which results in rapid chemical changes in the body. In the UK it is estimated that almost 20% of the population is affected by at least one allergic disorder. Anaphylaxis is characterised by quickly developing life-threatening airway, breathing and/or circulation problems. The swelling and tightening of the airway causes breathing difficulties and/or a sudden fall in blood pressure, which can lead to dizziness and fainting.
  • Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
  • The outbreak of the COVID-19 pandemic has brought huge impact to the hospitality industry. This course ids to help provide information to prevent the spread of infection. The guidance will help individuals understand the challenges of keeping environments safe and healthy. In return this will help protect and build confidence with your employees and guests
  • Customer services are the life-blood of an organisation. Studies show that by 2020 the biggest differentiator for customers’ purchases will not be based on product or price but will be driven by service and experience. From setting customer expectations to generally making the customer feel valued, this course is a winner for customer services.
  • GTS’s Introduction to Allergens e-learning course has been approved by Allergy UK as meeting the standards required to become a part of the Allergy Aware Scheme. Food allergies and intolerances are at the top of many food businesses watch lists, and yet high-profile allergen cases are never far from the news headlines. It is important that anyone working in the food industry is aware of allergens, and the steps that should be taken to effectively manage and control the risk of allergens.
  • Working as part of a team – along with relationship building and effective communication – is therefore integral to a business’s success.
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