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Anaphylaxis is an extreme and potentially life-threatening allergic reaction, which results in rapid chemical changes in the body. In the UK it is estimated that almost 20% of the population is affected by at least one allergic disorder. Anaphylaxis is characterised by quickly developing life-threatening airway, breathing and/or circulation problems. The swelling and tightening of the airway causes breathing difficulties and/or a sudden fall in blood pressure, which can lead to dizziness and fainting. -
The GTS Care Certificate has been written by leading experts from the field of health and social care. It has been designed to allow learners to work at their own pace, online, at a time and in a place to suit them, and achieve the knowledge element of the care certificate. -
Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce. -
Customer services are the life-blood of an organisation. Studies show that by 2020 the biggest differentiator for customers’ purchases will not be based on product or price but will be driven by service and experience. From setting customer expectations to generally making the customer feel valued, this course is a winner for customer services. -
Every day hundreds of thousands of us spend multiple hours using display screen equipment (DSE), a computer at work, a laptop or tablet at home, with little regard for the health problems it may cause us. From postural issues to eye strain, repetitive strain injury to headaches – if you’re using display screen equipment regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should take. -
The Highfield Award for Door Supervisors in the Private Security Industry (Top-Up) (Scotland) is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). This qualification is supported by the Security Industry Authority (SIA), which regulates the private security industry. -
It is estimated that over 600,000 of us will suffer a non-fatal accident at work every year. The competent and timely administration of first aid can make a huge difference for both the injured employee and the business. -
For an organisation to thrive, it must strive to create an environment with equality of opportunity for all, and that celebrates the differences that make us unique. Equality and diversity concerns avoiding discrimination and ensuring that there is equal opportunity for all stakeholders, which in turn leads to a positive company culture and better staff engagement levels. -
Most fires can be prevented. Everybody within the workplace has responsibility for fire safety. The key to avoiding fire within your business is understanding factors and behaviours within your business and carrying out a thorough assessment to minimise risk. This course will equip learners with the knowledge and skills to avoid the risk of fire in your business. -
The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work. -
Public confidence in terms of food safety is a major concern for any business in the food sector. The risk of cross-contamination in a manufacturing environment is high. With increasing public, media and legislative scrutiny, food businesses must get it right first time, every time. Equip your staff with the skills to protect your business. -
Public confidence in terms of food safety is a major concern for any business in the food sector. With increasing public, media and legislative scrutiny, food businesses need to get it right first time, every time. Ensure your staff understand their role in maintaining food safety with a course written by one of the world’s leading food safety experts, Richard Sprenger, and accredited by the UK’s leading organisation for regulated food safety qualifications.
GTS Solutions CIC currently holds an SIA Approved Contractor
Scheme (ACS) status for the provision of Door Supervision and Security
Guarding
Company Reg: SC431031
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